The XBian Community tries to support as many people as possible. Therefor it is important our resources are used wisely so our crew won’t have a burnout at the end of the year.
Hereunder follows a description of our support-channels. Please have a look at the order, as it provides a guideline in what order you should use them.
1. Getting Started (new tab)
In our tutorial Getting Started you will find all the information to successfully install and configure the basics of XBian.
2. FAQ (new tab)
If you have a question, please look at our Frequently Asked Questions first. This way our community won’t be asked the same question over and over and over and over…..you get the point.
3. Known Bugs (new tab)
If you think you’ve found a bug in XBian, please have a look at our issue tracker. Maybe the bug is known and fixed already! If you can’t find it, please do not report it immediately but continue with step 5: Forum Search.
4. Wiki (new tab)
Our wiki is a place where users can share information about XBian, the XBian Project and the Raspberry Pi. You might find something useful while digging into the pile of information.
5. Forum Search (new tab)
Our forums are full of information but it might be a bit too much to crawl through. The Forum Search will help you find specific information.
6. Forum (new tab)
If you haven’t solved the issue using one of the above, you might want to ask for help in our forum. The forum is a nice hangout as well :)
7. IRC (new tab)
If your Raspberry Pi is smoking, other people want to watch a movie but they can’t because you broke the configuration or any other EMERGENCY situation: on IRC you might get instant support. However, there is no guarantee as it depends on instant available members of the XBian Community.
8. Email / Official Representatives and Press Contacts (new tab)
- If you are from a media organisation and would like to arrange an interview with a XBian developer or obtain further information about the project.
- If you would like to make official contact with the XBian Project.